Frequently asked questions
Shipping & Delivery
Each print is made to order with care in Amsterdam. We take pride in ensuring every piece is beautifully produced, safely packaged, and delivered to you with love.
🕑 Production Time
All prints are made to order. Please allow 5-7 business days for production before shipping. You will receive a confirmation email once your artwork is on its way.
📦 Packaging
- rigid mailer with protective backing.
- sturdy tube for safe transit.
Do you ship worldwide?
Yes! We ship from Amsterdam to nearly every country, including Brazil, the US, Canada, Australia, and all of Europe.
Are prints sold framed?
No, all prints are sold unframed so you can choose the best fit for your space. We recommend framing your print soon after delivery to keep it protected.
How are prints produced?
Each artwork is printed on high-quality fine art paper using archival inks, ensuring color accuracy and long-lasting beauty. Printed locally in the Netherlands.
Can I track my order?
Yes, all orders include tracking. Once your artwork is shipped, you’ll receive a confirmation email with your tracking link.
Do I need to pay customs/import fees?
If you are outside the EU, your country may charge customs duties or import taxes upon delivery. These are the responsibility of the customer.
What if my print arrives damaged?
Please contact me within 7 days of delivery with a photo of the damage. We’ll arrange a replacement or refund right away.